Postal Support Employee (PSE) Window Clerk Practice Test 2025 – Comprehensive Exam Prep

Business Reply Mail (BRM) is specifically designed to facilitate customer feedback and communication with businesses. It allows recipients to respond to surveys, inquiries, or other communication from a business without incurring any postage fees, as the company has already paid for these costs. This service encourages customers to engage and provide feedback, making option A the most accurate description of BRM's purpose.

The other choices do not align with the primary function of Business Reply Mail. Mailing personal invitations and responses pertains to personal correspondence, which typically does not utilize BRM. Return service for undeliverable packages refers to a different mailing process focused on handling mail that cannot be delivered, which is not the purpose of BRM. Handwritten correspondence for urgent communication suggests a more immediate and personal form of communication that does not apply to the standard process of Business Reply Mail, which is structured and often involves forms or questionnaires rather than urgent handwritten notes.